Customer Service

Estimating, Site Surveys and Electronic Drawings

Floor Preparation Advice

Professional Furniture Lifting Service

The high level of service offered to clients starts at the initial point of contact and in particular our preparatory work to understand the job requirements prior to issuing our quotation. Integral to this are the behind the scene services that are included as standard such as:

Estimating, Site Surveys and Electronic Drawings

We offer a prompt, accurate estimating service.

We are able to receive enquiries electronically and have the capability to mark up, rescale and quantify PDF drawings which are returned with our quotations. These illustrate our understanding of the project details and allow clients to check that we have understood their instructions properly. They ensure accuracy and clarity.

We also attend sites to survey areas. Surveys may involve making physical measurements and inspecting sub-floors for instance.

Floor Preparation Advice

Before any type of floor covering is installed the sub floor must be carefully prepared first. There are different types of sub floor and each one requires different methods of preparation. Procera Flooring will carefully survey the sub floor of your project and ensure that the correct preparation is carried out to give you an excellent finish to your chosen floor coverings.

Floor Preparation
Floor Preparation

Professional Furniture Lifting Service

Our professional furniture lifting equipment enables existing office furniture to be ‘jacked up’ so that existing carpet tiles removed and new carpet tiles laid. This offers clients a cost effective and convenient alternative to moving and replacing office furniture and computer systems.

Usually completed out of normal working hours, this service means minimum disruption to office staff and business continuity.